The Quality Control Program is based on Team-Alpha Ten's
experience in successfully tailoring quality programs for a variety of
customers in projects of all sizes. Each customer has unique
requirements and each of our projects has special and unique considerations.
Therefore, our approach to quality assurance is to create a quality program
that encompasses the requirements of the contract while selecting applicable
methods, practices and tools that are best suited for the required support.
While tailoring our approach to quality assurance is principally focused on
customer requirements, our "lessons learned" expriences from past projects
and corporate quality policies also influence our quality programs.
Our contractor Quality
Control (CQC) Plan will be fully compliant with FAR 52.246-4 and will
include, as a minimum, the following:
-
The Quality Control
Organization
-
Lines of Authority
-
Coordination meetings
-
Forms and records to
be utilized for recording the CQC
-
Reporting procedures
and distribution plan for those reports
-
Procedures for
modifying the plan to respond to changes in the contract requirements
Contractor Quality Control
The CQC Plan will
implement Coordination Meetings to insure compliance with all the standards
and requirements of the Customer and the CQC Plan. These "meetings"
will include the following:
-
Surveillance methods
to be used for each requirement
-
Frequency of
surveillance for each requirement
-
An identification of
"who" will perform the QC surveillance
-
A procedure to ensure
identified defects are corrected
-
Records of all
surveillance activities and corrective actions
-
A method of reporting
QC activities and results and recipient(s)
Experience indicates that
the Quality Control Plan is a living document that must undergo periodic
changes to accurately reflect the Customer's requirements. Initial
Government acceptance of the QC Plan prior to the start of Team-Alpha Ten's
services is recognized as only a starting point for our QC activities.
Subsequent experience with QC program implementation and valuable Customer
"feedback" will reinforce the concept of continuous improvement. When
required revisions are made to the QC Plan, they can only be implemented
after the Contracting Office has approved the suggested changes.
